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Customer Notice Covid-19

Customer Notice Covid-19
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Customer Notice Covid-19

18 March 2020

We want to update you on the steps we are taking here at Marshall's Yard to help minimise the spread of Coronavirus (COVID-19), and to assure you that we are following all the official guidance from Public Health England.

Marshall's Yard is an open air shopping centre and our public toilet is located at the main entrance near to The Florist – several of our stores, cafes and restaurants also have toilet and handwashing facilities which are available for customers.

We are speaking to our team and keeping them updated on the very latest advice and emphasising the need for frequent and proper handwashing. High contact points are being cleaned more frequently and we are asking our stores to have an open-door policy as well as providing sanitiser where possible and handwash in our toilets. Please do ask our centre staff if you need directing to our facilities.

We will of course continue to follow the official guidance and review our policies accordingly and look forward to welcoming you to Marshall's Yard soon.


We would just like to update you as some of our stores which operating on reduced hours and limited services. This will be updated daily and only includes the stores whose opening hours or services have changed.

  • Browns Department Stores - Closed 
  • Sweet Tradition - Closed 
  • Savvy Food shed - Closed until further notice.
  • Stanley Hunt Jewellers - Closed until further notice.
  • Seasalt - Closed until further notice.
  • Mountain Warehouse - Closed until further notice.
  • Fatface - Closed until further notice.
  • Greggs - will now close at 5:30pm.
  • The Florist - open 10am-4pm Mon-Sat.
  • Vodafone - now closed on Sundays.
  • Prezzo - Closed until further notice.
  • Cupcakes - Closed until further notice.
  • DW Fitness Centre - Closed until further notice.
  • Bella Fiore - Closed until further notice.
  • Cream - Closed until further notice.
  • Card Factory - 9am - 5pm 
  • New Look - Closed until further notice.
  • Greggs - Takeaway only until further notice.
  • Wilko - will be opening 8:30am - 6pm Mon-Sat and 10am - 4pm on Sunday 
  • Holland & Barrett - First hour of trading each day reserved for older and vulnerable customers.
  • Costa Coffee closed from Tuesday on wards.


  • M&S - Starting from today the first hour of trade (8.30-9.30am) will be reserved for the following customers on the below days:

- Monday’s and Thursdays - older and vulnerable shoppers

- Tuesdays and Fridays - NHS workers

- Items purchased from Frozen Food, Homeware, Grocery and eggs will be restricted to two items per person.


Please be aware we will update this list daily with any further changes.



For further information, contact:-

Alison Shipperbottom
Centre Manager, Marshall's Yard
Tel: 01427 810706


Public Relations Department, Dransfield Properties Ltd
Tel: 01226 360644